Families FAQ - Second Glance Photography

General Terms and Conditions

Family and Friends Booking


Retention Fee

A non-refundable retainer fee -the amount of session fee - will be paid by the Client prior to the Photo Shoot to secure the booking.

This is usually £50% of the total amount

Sickness & Cancellations

We understand that anyone can fall ill at any time. In the event of sickness prior to the session, the Client agrees to make every possible effort to inform Second Glance no later than 24 hours prior to the start time of the photography session.
The session can be transferred to a new date which will be agreed by both parties, within a maximum 6 week period.
 No-shows will be treated as a cancellation and retainer fee will be lost. If the Client fails to reschedule within the 6 week time period, Second Glance has the right to cancel the booking with all payments made non-refundable.
A session can be rescheduled only once, after that session fee will be lost.
 If the Client's gives less than 24 hours’ notice of cancellation the non-refundable retainer fee will be lost.

Sickness on the day - Once the session starts it cannot be rescheduled.
Please keep in mind that we must keep our studio environment healthy and sickness free as possible for all Clients.
Please do not attend the studio if you or a family member feels sick or unwell.
Once a session has started the full session fee will be charged.


Locations

Studio sessions take place at our home studio in Grange Farm, Milton Keynes.

Outdoor sessions – Second Glance will discuss with the Client during telephone consultation the location and what time the session will take place.
It is essential that the Client arrives at the agreed time – there is only a small window of time for outdoor sessions due to preferred lighting conditions.
Up to 15 minutes of lateness will be accepted. Depending on other commitments this time may be taken off of your session. – Second Glance reserves the right to cancel and the non-refundable retainer fee will be lost
Second Glance assumes no liability for any injuries, insects bites, damage or loss at any outdoor locations.
The Client is responsible for covering their own costs including travel, car park fees etc.

In case of bad weather- forecast/warning or on the day the session will be rescheduled for a different date.
Please note that it is still ok for sessions to go ahead with overcast skies but rain is usually a cancelling factor.

Cancellation - It must be clearly communicated and confirmed between Second Glance and the Client that the session is cancelled and a new session agreed.

Travel

Travel costs to an MK postcode and areas covered by South Nothants district Council, are included in your session fee. Additional travel cost can be charged – depending on the distance.

A location, if appropriate, has to be established during the consultation. This allows Second Glance to contact venue/place and establish whenever additional permission is required to photograph.


Session duration

See individual pricing pages

Copyright and Reproduction

Second Glance do not apply copyright to any images that are for personal use. No reproduction of images may be made without prior permission for commercial use. 

 As well as the creation of a secure gallery on www.secondglancephotography.co.uk we will supply you with a digital copy of your images on either DVD, USB.
The supplied versions are of high enough resolution for printing up to A3 size. If prints of a larger size are required we can supply up to 3 images at no extra charge, for sizes up to 100cm x 67cm on a DVD.

Printing and Albums

Because we do not apply any copyright to your images we do not get involved in printing or any reproduction of images.

However, for an additional £35 an hour plus the cost of printing +10% we are happy to help you create albums and prepare images for print Second Glance takes no responsibility for a third party printing for example Boots, Jessops, etc.or any online service such as Photobox.

Use of Images

Second Glance retains the right in all cases to use any pictures for the purposes of displays, advertising, portfolio, publication or promotion, of its work. The Client recognises that the Photographer may reproduce, publish (including internet), exhibit and otherwise use images created, without specific identification of persons or events, as samples of work to be shown to prospective clients, for instructional purposes, as samples of work to be displayed for marketing or competition.

Storage of digital files

After 3 months we will remove your images from any web based storage solution.

Artistic Input

Second Glance shall be entitled to use its judgement regarding the style and artistic input in the production of pictures.

This includes but is not limited to poses, props and number of images taken and supplied.

In the event of uncooperative children at a session of any kind, for any reason, Second Glance may not be able to capture any, or all the images the Client may have requested or expected.

The Client is responsible for all children at all sessions.

Images are selected and fully edited before presenting to the Client.

Fulfilment of obligations

Second Glance shall not be liable to the Client for any failure, in whole or in part, to fulfil its obligations where failure arises as a result of an event or circumstances beyond its control, which may include (but are not limited to) equipment failure, car break down, illness or injury.

The Client understands and accepts that the photographic coverage will be as Second Glance professional expertise determines.

In the unlikely event of total photographic failure, loss of digital images or cancellation of the contract by Second Glance, liability shall be limited to a full refund of all monies paid, although every effort will be made to re-take the photographs.

Special Requests

If you have any special requests regarding your shoot we will of course do everything possible, within the confines of the agreed timeframes to accommodate these.

Acceptance of these Terms

When you pay your retention, or booking fee it is implied that the client understands and accepts the terms and conditions set out here.

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